Order Processing Time
Matsumanju ships from California, United States. Please allow 5 to 7 business days for production time. Our iron-on and sew-on embroidered patches are carefully handcrafted per order and go through multiple quality checks before it is ready to be shipped out.

Domestic Orders

Shipping may take up to 2-8 business days for domestic delivery.

USA order shipping options:

• US Free Shipping [NO TRACKING] - *Please be aware of the risk of losing your package by choosing the NO TRACKING shipping option. Matsumanju is not responsible for any lost packages after shipment*

• USPS First-Class Package [WITH TRACKING] - shipping rate is calculated at checkout based on the recipient’s address.

International Orders

International shipping may take 1-4 weeks depending on the destination country.

*International orders may be subjected to the destination country’s Customs, Duties, and Tax Fees. It is the customer’s responsibility to pay these fees to receive the package. Packages with unpaid fees will be returned to us and the total amount of the order, minus the shipping fee, will be refunded.*

International order shipping options:

• USPS First-Class Package International [WITH TRACKING] - shipping rate is calculated at checkout based on the recipient’s address.

International Mail Suspensions

The Postal Service has temporarily suspended the acceptance of international mail to the countries listed below due to the impacts of Covid-19 and other unrelated service disruptions:

UPDATED Jan. 5, 2023

Afghanistan

Cuba

South Sudan

Belarus

Laos

Syria

Bhutan

Libya

Timor-Leste

Brunei

Mongolia

Turkmenistan

Chad

Russia

Yemen

If your country is not listed above and you would like to place an order but the checkout page is not letting you, please Contact Us and we will try our best to help you!